Cortes Painting · Frequently Asked Questions

Frequently Asked Questions

Cortes Painting has served homeowners across the Triangle since 1997. Find answers to common questions about exterior painting, interior painting, cabinet refinishing, drywall repair, fence staining, and pressure washing. Topics also cover our estimate process, labor warranty, product choices, and how we serve Durham, Chapel Hill, Cary, Apex, and Hillsborough.

About Cortes Painting

Company questions

  • Is Cortes Painting licensed and insured?

    Yes. We hold a North Carolina Builder's License and carry full general liability insurance. Every crew member is OSHA certified. We also hold water damage mitigation and asbestos/lead certifications.

  • Do you offer free estimates?

    Yes. Every estimate includes a full walkthrough of the project. We explain what needs work, what does not, and what preparation each surface requires. The price we quote is the price you pay.

  • What areas does Cortes Painting serve?

    We are based in Durham and serve homeowners across the Triangle, including Chapel Hill, Cary, Apex, and Hillsborough. We have dedicated crews familiar with each area.

  • What kind of warranty does Cortes Painting offer?

    We provide a 2-year prorated labor warranty on every project. The paint manufacturers (Sherwin-Williams, Benjamin Moore, and others depending on what you choose) back the materials for 25 to 50 years depending on the product line. If you notice a touch-up needed after the project, call us and we handle it.

  • What painting services does Cortes Painting offer?

    We offer exterior painting, interior painting, cabinet painting, fence staining, pressure washing, and drywall repair. Each service includes full surface prep and all repairs in the estimate.

By service

Service-specific questions

Exterior Painting

  • Do you pressure wash before exterior painting?

    Yes, every job. We pressure wash the full exterior even if the surface was recently cleaned. Washing removes dirt and mildew, but it also reveals damage hidden under surface grime: soft wood, cracked caulk, and areas that need repair before paint goes on.

  • How long does exterior paint last in North Carolina?

    With proper prep and quality paint, an exterior finish in the Triangle holds up well for years. We use Sherwin-Williams and Benjamin Moore products with manufacturer ratings of 25 to 50 years depending on the line. The biggest factor in paint longevity is surface prep, not the paint itself.

  • What type of paint do you use?

    We use Sherwin-Williams and Benjamin Moore exterior lines, both formulated for high-humidity climates like the Triangle. The specific product depends on your siding material and existing coating. We recommend the right match during the estimate walkthrough.

  • Are repairs included in the estimate?

    All repairs are included. We remove old caulk entirely and replace it at full thickness, and we replace damaged trim or siding as full pieces rather than patching. The estimate we give you covers everything. No change orders, no surprise charges.

  • What warranty do you offer on exterior painting?

    We offer a two-year prorated labor warranty covering workmanship. The paint carries the manufacturer's own guarantee. If a material issue comes up after the job, we handle the claim process with the manufacturer directly. You don't get handed a phone number and told to figure it out.

Interior Painting

  • Are wall repairs included in the interior painting estimate?

    Yes. Nail holes, settling cracks, drywall scuffs, and baseboards are all included in every estimate. We don't bill repairs as extras. The price we quote covers prep, repair, and paint.

  • Do I need to move furniture before you start?

    No. Our crew handles furniture and covers everything before starting. We move pieces away from walls, protect floors and surfaces, and put everything back when the job is done.

  • Do you paint ceilings and baseboards?

    Ceilings are available as part of any interior job. Baseboards are included on every job at no extra charge. Trim and door frames can also be included depending on the scope.

  • What warranty do you offer on interior painting?

    We offer a two-year prorated labor warranty covering workmanship. The paint carries the manufacturer's own guarantee. If something needs a touch-up after the job, call us and we'll come back to handle it.

  • What type of paint do you use for interiors?

    We use Sherwin-Williams and Benjamin Moore interior lines. For most residential repaints, we recommend low-VOC finishes that are safe for occupied homes. The specific product depends on the surface and the finish you want.

Cabinet Painting

  • Do you use brushes or spray equipment?

    Spray only. Brushes and rollers leave texture and lap marks on cabinet surfaces that are visible at eye level and under kitchen lighting. Spray application produces a smooth, even finish across every door, drawer, and frame.

  • How long does cabinet painting take?

    Timeline depends on the number of cabinets and the amount of prep needed. Doors and drawers are removed, prepped, sprayed, and reinstalled. Most kitchen cabinet projects take days rather than the weeks required for full replacement. We give you a specific timeline during the estimate walkthrough so you know what to expect before work starts.

  • Is cabinet painting as durable as new cabinets?

    When done with the right equipment and paint, a cabinet refinish holds up to daily kitchen use for years. We use coatings formulated for moisture, grease, and cleaning products. The finish is comparable to factory-applied coatings on new cabinetry.

  • Can you paint bathroom cabinets too?

    Yes. Bathroom cabinets follow the same process as kitchen cabinets. The paint and equipment are rated for moisture exposure, which makes them suitable for bathrooms, laundry rooms, and any cabinetry that sees regular humidity.

  • What warranty do you offer on cabinet painting?

    We offer a two-year prorated labor warranty covering workmanship. The paint carries the manufacturer's own guarantee. If the finish shows any issue related to application, we come back and address it.

Fence Staining

  • Do you stain new fences or just refinish old ones?

    Both. New fences need to cure before staining, and the timing depends on the wood type and weather. Old fences need cleaning and prep to remove the old finish and open the grain. We handle both and adjust the process accordingly.

  • Can you stain my fence while you're painting my house?

    Yes. Most of our fence staining work happens alongside exterior painting projects. Bundling the work saves you a second crew visit and keeps the timeline simple.

  • How long does fence stain last in North Carolina?

    It depends on the product, the wood, and sun exposure. A properly prepped and stained fence in the Triangle typically holds up well for several years before needing a maintenance coat. The biggest factor in longevity is surface prep, not the stain itself.

  • What warranty do you offer on fence staining?

    We offer a two-year prorated labor warranty covering workmanship. The stain carries the manufacturer's own guarantee. If the finish shows an issue related to application, we come back and address it.

  • Do I need to have my fence cleaned before you stain it?

    No. Cleaning is part of our process. We clean the fence, let it dry, and then apply the stain. Staining over dirt, pollen, or mildew is the most common reason fence stain fails early.

Pressure Washing

  • Do you offer pressure washing as a standalone service?

    Yes. Most of our pressure washing work is part of exterior painting projects, but we offer standalone washing for homeowners who want their exterior cleaned without a full repaint. Many of our standalone wash clients are past painting customers.

  • Can pressure washing remove mildew and algae?

    Yes. Mildew and algae are treated with a cleaning solution before the wash. The solution breaks down the growth so it rinses clean without excessive pressure. This is more effective and safer for the surface than trying to blast it off.

  • How often should I have my house pressure washed in North Carolina?

    The Triangle's humidity and tree canopy create conditions for mildew and algae buildup year-round. Most homes benefit from an exterior wash every one to two years depending on shade coverage and proximity to trees.

  • Will pressure washing damage my siding?

    Not when the pressure is set correctly. Vinyl, wood, and painted surfaces each require different PSI levels. Too much pressure cracks vinyl and raises wood grain. We adjust the equipment to the material before starting.

  • What warranty do you offer on pressure washing?

    We offer a two-year prorated labor warranty covering workmanship. If an area was missed or didn't clean properly, call us and we come back to address it.

Drywall Repair

  • How do you prevent dust during drywall repair?

    We contain the work area, cover furniture and floors, and clean up when the job is done. Drywall sanding creates fine dust that spreads if it's not controlled. Our crew preps the space before any cutting or sanding begins.

  • Do you handle small drywall repairs or just large jobs?

    Both. We repair everything from a single nail hole to full sections of water-damaged ceiling. Small repairs are included in every interior painting estimate at no extra charge. For standalone drywall work, we assess the scope and provide a separate estimate.

  • Can you match my existing wall texture?

    Yes. Smooth, orange peel, knockdown. We match the surrounding texture so the repair blends with the rest of the wall. Texture matching is part of the job, not an extra charge.

  • Do I need to hire a separate painter after drywall repair?

    Not with us. That's the point of paint-ready drywall repair. Our drywall technicians handle the repair, and our painting crew finishes the wall. You don't coordinate two contractors or wait for a second estimate.

  • What warranty do you offer on drywall repair?

    We offer a two-year prorated labor warranty covering workmanship on both the drywall repair and the paint finish. If a seam shows or a patch becomes visible, we come back and address it.

By city

City-specific questions

Durham, NC

  • How do lead paint rules affect the cost of repainting an older Durham home?

    Homes built before 1978 may contain lead-based paint. North Carolina's Lead Hazard Management Program requires specific containment, cleanup, and verification steps when disturbing old paint on these homes. That prep work takes longer and costs more than a standard repaint. During the estimate walkthrough, we assess the age of your home and explain what the prep process involves so there are no surprises on the invoice.

  • Do I need approval from Durham's Historic District Commission before repainting my exterior?

    If your home is in one of Durham's eight local historic districts, you need a Certificate of Appropriateness before starting exterior work, including painting. The commission reviews color changes and material choices to protect the character of the district. We can work within those requirements. If your home is outside a historic district, no approval is needed unless your HOA has its own process.

  • What is the best time of year to paint a house exterior in Durham?

    Late spring through early fall gives you the best conditions. You need consistent temperatures above 50 degrees and low humidity for paint to cure properly. Durham's wettest months are July and August, so scheduling around afternoon storms matters. We plan around the weather and won't apply paint in conditions that compromise the finish.

  • What Durham neighborhoods does Cortes Painting serve?

    We serve residential homeowners across all of Durham. We have completed work in Townes at Leesville, Stomewood in the 27705 area, Oak Grove at South Point, Fendol Farms, and Andrews Chapel. We take projects across all Durham zip codes from 27701 through 27722.

Cary, NC

  • Do I need HOA approval before repainting my house in Cary?

    Most Cary subdivisions require approval for exterior color changes through an Architectural Control Committee or similar board. Some communities restrict you to a pre-approved color palette. Start the approval process before scheduling the work, because wait times vary by community. During the estimate walkthrough, we can discuss what colors and finishes are typical for your neighborhood so you know what to submit.

  • Are there street parking restrictions for painting crews in Cary neighborhoods?

    Yes. Many Cary subdivisions regulate street parking for contractor trucks, trailers, and equipment. Some neighborhoods prohibit overnight parking for work vehicles entirely. We plan crew staging and vehicle placement before the job starts so we stay within your community's rules. If your HOA has specific requirements, let us know during the estimate and we will work around them.

  • What type of paint works best on fiber cement siding in Cary?

    Fiber cement (HardiPlank) is the most common exterior material in Cary's newer subdivisions. It needs a primer designed for cementitious surfaces and a 100% acrylic exterior coating rated for UV and moisture. Using the wrong primer or a lower-grade paint on fiber cement leads to adhesion failure and peeling within a few years. We match the coating system to the material during the estimate.

  • How long does an exterior repaint take on a large Cary home?

    Timeline depends on the size of the home, the amount of prep needed, and weather. A large Cary exterior with full prep, including caulk removal, wood or trim repair, priming, and two coats, typically takes longer than a basic repaint because we do not skip steps. We give you a specific timeline during the estimate walkthrough so you can plan around the work.

Chapel Hill, NC

  • What kind of paint do you use for interior work in occupied Chapel Hill homes?

    We use low-VOC ceramic matte finishes from Sherwin-Williams and Benjamin Moore that are rated for homes that stay occupied during the work. These products have minimal odor and lower chemical emissions compared to standard paints. Most Chapel Hill interior projects involve families living in the home during the repaint, so the product choice matters.

  • Do I need Historic District Commission approval before painting my Chapel Hill home?

    If your home is in one of Chapel Hill's historic districts, you need a Certificate of Appropriateness before making exterior changes, including paint color. The commission follows a detailed set of design principles and standards that govern color selection and material preservation. If your home is outside a historic district, check whether your HOA has its own approval process for exterior changes.

  • Can you paint mid-century modern homes with large glass and mixed materials?

    Yes. Chapel Hill has a concentration of mid-century modern and contemporary homes with floor-to-ceiling glass, metal framing, and mixed cladding. These homes need careful masking, primers matched to each surface type, and coatings that hold up on materials that expand and contract at different rates. We assess the full material mix during the estimate walkthrough.

  • Does Cortes Painting do cabinet refinishing in Chapel Hill?

    Yes. Cabinet painting is one of our strongest services for Chapel Hill homeowners. We spray cabinets using equipment and coatings designed for cabinetry, not brushes or wall paint. If your cabinets are structurally sound, painting costs a fraction of full replacement with results that hold up to daily kitchen use.

Apex, NC

  • My Apex home was built in the 1990s. When does it need repainting?

    Most homes built in the 1990s are now 25 to 30 years old and either due for or past their first full exterior repaint. The original paint and caulk have gone through decades of Triangle heat and moisture cycles. Signs that it is time include cracking caulk around windows and trim, paint flaking on south-facing walls, and soft spots in wood siding or fascia. We assess the full condition during the estimate walkthrough.

  • Why is paint fading faster on homes in newer Apex developments?

    Newer subdivisions in western Apex have less mature tree cover, which means more direct UV exposure throughout the day. Vibrant and dark color palettes absorb more heat and break down faster under sustained sunlight. Using a UV-resistant exterior coating and choosing colors rated for high-exposure surfaces extends the life of the finish. We recommend the right product and color combination during the estimate.

  • Do I need HOA approval to repaint my house in Apex?

    Many Apex subdivisions have HOA requirements for exterior color changes. Some communities limit you to a pre-approved palette, while others require a submission and approval before work begins. Check with your HOA board or property management company before scheduling. During the estimate, we can walk through what is typical for your community.

  • What is included in a Cortes Painting estimate for an Apex home?

    Every estimate includes a full walkthrough of your home, an explanation of what needs to happen, and a written price that covers all prep, repairs, and materials. Caulk removal, wood rot repair, priming, and baseboard refinishing are included, not added as extras. The number on the estimate is the number on the final invoice.

Hillsborough, NC

  • Can you use regular exterior paint on historic brick in Hillsborough?

    It depends on the brick. Many historic Hillsborough structures were built with handmade brick and lime mortar, which are porous and need to breathe. Applying a modern acrylic or latex paint over this type of masonry seals moisture inside the wall, which can cause the brick to spall and the mortar to deteriorate over time. Breathable mineral-based coatings like lime wash are the appropriate choice for these surfaces. We assess the masonry during the walkthrough and recommend the right product.

  • Do I need a Certificate of Appropriateness before painting my home in Hillsborough's historic district?

    Yes. Hillsborough's Historic District Commission requires a Certificate of Appropriateness before any exterior modification, including painting. It is against town ordinance to begin work without one. The commission reviews color choices and materials to protect the character of the district. If your home is outside the historic district, no COA is required, but check whether your neighborhood has its own guidelines.

  • How do you handle multi-layer paint removal on older Hillsborough homes?

    Older homes in Hillsborough can have five or more layers of paint built up over 100+ years of maintenance. Each layer needs to be evaluated for adhesion before deciding whether to strip, sand, or encapsulate. Loose and peeling layers get removed down to a stable surface. Sound layers can be sanded and primed over. The goal is a clean, stable base that the new coating bonds to properly. We walk you through the condition of your surfaces during the estimate.

  • Does Cortes Painting work on both historic and modern homes in Hillsborough?

    Yes. We handle everything from historic wood-sided homes in Downtown Hillsborough to newer construction in Fox Run and along the Eno River corridor. The prep process and products change based on the materials and age of the home, but the quality standard is the same. Every project gets a full walkthrough, a written estimate with all repairs included, and no surprises on the final invoice.

Still have questions? Call us.

We walk every job in person before quoting a price. The estimate is the invoice — no change orders, no surprise line items.